Education Calendar
PLEASE NOTE: Live Classes: Doors open: 8:45 am at 2400 Post Road, Warwick RI | Classes begin: 9 am Virtual Classes: Attendees will receive Zoom information one day before classes begin.    IIARI is now offering on-demand classes for Ethics, E&O, and more. Take these courses whenever fits your schedule - with no exams! The E&O courses qualify for a 10% discount on SwissRe. All available Ethics courses are 3 CEs and will meet your license requirements for renewal. Our full schedule of classes is below. Designations for 2024 include AILP, CIC, CISR, CPIA, CRIS, and MLIS. Education Calendar
WED
Jan
Dec
1
31
ABEN On-Demand: The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. IIARI receives a weekly report from ABEN and will upload your CE credits accordingly. If you need to change or cancel ...
WED
Jan
Dec
1
31
ABEN On-Demand: Coverage Concerns for App/Web-Based Services12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. IIARI receives a weekly report from ABEN and will upload your CE credits accordingly. If you need to change or cancel ...
WED
Jan
Dec
1
31
ABEN On-Demand: Flood Program Overview12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. IIARI receives a weekly report from ABEN and will upload your CE credits accordingly. Certificates are available upon ...
WED
Jan
Dec
1
31
ABEN On-Demand: Flood Program Overview – NFIP Then and Now - 3 hrs12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. IIARI receives a weekly report from ABEN and will upload your CE credits accordingly. If you need to change or cancel ...
WED
Jan
Dec
1
31
ABEN On Demand An Insurance Horror Story - Hoarders12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. IIARI receives a weekly report from ABEN and will upload your CE credits accordingly. If you need to change or cancel ...
WED
Jan
Dec
1
31
ABEN On-Demand: Workers' Compensation and the Law12:00 AMThis webinar is held through ABEN. If you have not taken a class with ABEN before, you must register as a new user. IIARI receives a weekly report from ABEN and will upload your CE credits accordingly. Certificates are available upon ...
MON
November
3
ABEN: To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 11:00 AMABEN Webinar | 2 CE's
MON
November
3
Commercial Insurance Coverages, Court Cases and Chaos9:00 AM - 11:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
November
3
Why Does My HO Policy Hate My Riding Lawnmower? PL Gaps & Exclusions9:00 AM - 10:42 AMWhen it comes to ISO homeowners or personal auto policies, many contain gaps or exclusions clients may not even be aware of—until it’s too late. This two-hour class examines everyday issues such as recreational vehicles, who is an insured, and ...
MON
November
3
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
November
3
E&O Risk Management: Agency E&O Exposures and Defenses10:00 AM - 1:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
November
3
The Peril of Earthquake12:00 PM - 1:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
MON
November
3
Covid-19 Litigation and Insurance Issues1:00 PM - 1:58 PMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
MON
November
3
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
November
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency4:00 PM - 7:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
November
4
Commercial Insurance Coverages, Court Cases and Chaos9:00 AM - 11:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
November
4
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
November
4
An Insurance Horror Story - Hoarders1:00 PM - 2:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
November
4
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them1:00 PM - 3:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
November
4
Insureds: Who, When and Why2:00 PM - 4:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
November
5
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
November
5
ABEN: Securing the Future: Insurance in an Era of Increased Natural Disasters2:00 PM - 4:00 PMABEN Webinar | 2 CEs
WED
November
5
Securing the Future: Insurance in an Era of Increased Natural Disasters2:00 PM - 4:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
November
5
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
November
6
THU
November
6
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
November
6
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
November
6
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
November
6
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
November
6
Making Sense of Care, Custody, OR Control2:00 PM - 3:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
FRI
November
7
Condos & How to Insure Them8:00 AM - 9:36 AMBecause the unit owner's coverage must dovetail seamlessly with the association's coverage, the same information is required for both parties regardless which person or entity is the agent's client. Every agent writing either a unit owner OR a ...
FRI
November
7
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
FRI
November
7
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
November
7
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
November
7
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
November
7
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
FRI
November
7
Insight on Modern Day Cyber Exposures & Risk Mitigation3:00 PM - 4:52 PMCan your client survive a cyber-attack? Learn about the top two cyber claims (using real life examples), how coverage is triggered, and what to look for in a cyber policy. After this seminar, you will be able to effectively communicate why any ...
MON
November
10
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
November
10
Ethics for Insurance Professionals10:00 AM - 12:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
MON
November
10
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
November
10
Proactive Workplace Violence Response: Mitigating Risks for Your Clients2:00 PM - 2:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
November
10
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers2:00 PM - 4:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
November
11
ABEN: Studies in Ethics - A Hippocratic Oath for Insurance Professionals1:00 PM - 4:00 PMABEN Webinar | 3 Ethics credits
TUE
November
11
Studies in Ethics - A Hippocratic Oath for Insurance Professionals1:00 PM - 4:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
November
12
Insuring Drones and Modern Transit Risks9:00 AM - 10:52 AMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
WED
November
12
ABEN: Nasty Endorsements in the Commercial General Liability Program1:00 PM - 4:00 PMWebinar | 3 CEs
WED
November
12
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
November
12
Overlooked & Undersold Commercial Property Coverage2:00 PM - 5:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
WED
November
12
WED
November
12
Flood Program Overview – NFIP Then and Now - 3 hrs4:00 PM - 6:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
November
13
Power of Prevention: Agency Risk Management Essentials of Sales10:00 AM - 1:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
THU
November
13
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals1:00 PM - 4:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
November
13
Additional Insureds - Misery Awaits!1:00 PM - 2:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
FRI
November
14
Ethics for Insurance Professionals12:00 PM - 2:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
November
14
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers5:00 PM - 7:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
November
17
ABEN: Studies in Ethics - A Hippocratic Oath for Insurance Professionals11:00 AM - 2:00 PMABEN Webinar | 3 Ethics credits
MON
November
17
Studies in Ethics - A Hippocratic Oath for Insurance Professionals11:00 AM - 2:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
November
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency10:00 AM - 1:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
November
18
Why Does My HO Policy Hate My Riding Lawnmower? PL Gaps & Exclusions11:00 AM - 12:42 PMWhen it comes to ISO homeowners or personal auto policies, many contain gaps or exclusions clients may not even be aware of—until it’s too late. This two-hour class examines everyday issues such as recreational vehicles, who is an insured, and ...
TUE
November
18
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
November
18
E&O Risk Management: Agency E&O Exposures and Defenses1:00 PM - 4:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
November
19
Insureds: Who, When and Why10:00 AM - 12:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
November
19
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
November
19
An Insurance Horror Story - Hoarders4:00 PM - 5:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
November
19
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them4:00 PM - 6:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
November
20
ABEN: Securing the Future: Insurance in an Era of Increased Natural Disasters10:00 AM - 12:00 PMABEN Webinar | 2 CEs
THU
November
20
Securing the Future: Insurance in an Era of Increased Natural Disasters10:00 AM - 12:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
November
20
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
November
20
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
November
21
Making Sense of Care, Custody, OR Control8:00 AM - 9:56 AMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
FRI
November
21
CPIA Update: Agents Guide to Understanding & Mitigating Cyber Exposures8:30 AM - 4:30 PMVirtual | 8 CEs
FRI
November
21
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
November
21
FRI
November
21
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
FRI
November
21
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
FRI
November
21
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
November
21
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
November
24
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
November
24
Insight on Modern Day Cyber Exposures & Risk Mitigation9:00 AM - 10:52 AMCan your client survive a cyber-attack? Learn about the top two cyber claims (using real life examples), how coverage is triggered, and what to look for in a cyber policy. After this seminar, you will be able to effectively communicate why any ...
MON
November
24
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
MON
November
24
Condos & How to Insure Them10:00 AM - 11:36 AMBecause the unit owner's coverage must dovetail seamlessly with the association's coverage, the same information is required for both parties regardless which person or entity is the agent's client. Every agent writing either a unit owner OR a ...
MON
November
24
Coverage Concerns for App/Web-Based Services11:00 AM - 12:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
November
24
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
November
24
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
MON
November
24
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t4:00 PM - 6:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
TUE
November
25
TUE
November
25
Proactive Workplace Violence Response: Mitigating Risks for Your Clients10:00 AM - 10:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
November
25
Flood Program Overview – NFIP Then and Now - 3 hrs10:00 AM - 12:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
November
25
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
TUE
November
25
Insuring Drones and Modern Transit Risks11:00 AM - 12:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
TUE
November
25
AI Implications in the Insurance Industry1:00 PM - 2:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
November
25
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
November
25
Power of Prevention: Agency Risk Management Essentials of Sales2:00 PM - 5:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
TUE
November
25
ABEN: Nasty Endorsements in the Commercial General Liability Program4:00 PM - 7:00 PMWebinar | 3 CEs
TUE
November
25
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider4:00 PM - 7:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
November
26
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
November
26
ABEN: To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 3:00 PMABEN Webinar | 2 CE's
WED
November
26
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
November
26
The Peril of Earthquake2:00 PM - 3:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
WED
November
26
Covid-19 Litigation and Insurance Issues3:00 PM - 3:58 PMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
WED
November
26
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
MON
December
1
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
December
1
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t10:00 AM - 12:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
MON
December
1
An Hour Of True Crime - Wrong Way Driver11:00 AM - 11:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
December
1
Insight on Modern Day Cyber Exposures & Risk Mitigation11:00 AM - 12:52 PMCan your client survive a cyber-attack? Learn about the top two cyber claims (using real life examples), how coverage is triggered, and what to look for in a cyber policy. After this seminar, you will be able to effectively communicate why any ...
MON
December
1
Coverage Concerns for App/Web-Based Services1:00 PM - 2:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
December
1
Condos & How to Insure Them1:00 PM - 2:36 PMBecause the unit owner's coverage must dovetail seamlessly with the association's coverage, the same information is required for both parties regardless which person or entity is the agent's client. Every agent writing either a unit owner OR a ...
MON
December
1
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
December
2
TUE
December
2
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
TUE
December
2
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
TUE
December
2
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
TUE
December
2
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
December
2
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
WED
December
3
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
December
3
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
December
3
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
December
3
Making Sense of Care, Custody, OR Control10:00 AM - 11:56 AMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
WED
December
3
Proactive Workplace Violence Response: Mitigating Risks for Your Clients2:00 PM - 2:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
WED
December
3
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
December
4
An Insurance Horror Story - Hoarders8:00 AM - 9:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
December
4
Commercial Insurance Coverages, Court Cases and Chaos9:00 AM - 11:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
December
4
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them10:00 AM - 12:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
December
4
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
December
5
Commercial Insurance Coverages, Court Cases and Chaos9:00 AM - 11:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
December
5
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
FRI
December
5
Why Does My HO Policy Hate My Riding Lawnmower? PL Gaps & Exclusions1:00 PM - 2:42 PMWhen it comes to ISO homeowners or personal auto policies, many contain gaps or exclusions clients may not even be aware of—until it’s too late. This two-hour class examines everyday issues such as recreational vehicles, who is an insured, and ...
FRI
December
5
E&O Risk Management: Agency E&O Exposures and Defenses4:00 PM - 7:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
December
8
ABEN: Nasty Endorsements in the Commercial General Liability Program10:00 AM - 1:00 PMWebinar | 3 CEs
MON
December
8
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider10:00 AM - 1:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
December
8
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
December
8
MON
December
8
Flood Program Overview – NFIP Then and Now - 3 hrs1:00 PM - 3:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
MON
December
8
Insuring Drones and Modern Transit Risks1:00 PM - 2:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
TUE
December
9
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
WED
December
10
ABEN: Studies in Ethics - A Hippocratic Oath for Insurance Professionals1:00 PM - 4:00 PMABEN Webinar | 3 Ethics credits
WED
December
10
Studies in Ethics - A Hippocratic Oath for Insurance Professionals1:00 PM - 4:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
December
10
Overlooked & Undersold Commercial Property Coverage2:00 PM - 5:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
THU
December
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
December
11
Power of Prevention: Agency Risk Management Essentials of Sales10:00 AM - 1:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
THU
December
11
Ethics for Insurance Professionals2:00 PM - 4:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
December
12
ABEN: To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 11:00 AMABEN Webinar | 2 CE's
FRI
December
12
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
FRI
December
12
Covid-19 Litigation and Insurance Issues9:00 AM - 9:58 AMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
FRI
December
12
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
December
12
ABEN: Securing the Future: Insurance in an Era of Increased Natural Disasters2:00 PM - 4:00 PMABEN Webinar | 2 CEs
FRI
December
12
Securing the Future: Insurance in an Era of Increased Natural Disasters2:00 PM - 4:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
December
12
The Peril of Earthquake4:00 PM - 5:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
MON
December
15
ABEN: Nasty Endorsements in the Commercial General Liability Program1:00 PM - 4:00 PMWebinar | 3 CEs
MON
December
15
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
December
15
Insuring Drones and Modern Transit Risks3:00 PM - 4:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
MON
December
15
MON
December
15
Flood Program Overview – NFIP Then and Now - 3 hrs4:00 PM - 6:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
December
16
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
December
16
An Hour Of True Crime - Wrong Way Driver1:00 PM - 1:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
December
16
Insight on Modern Day Cyber Exposures & Risk Mitigation1:00 PM - 2:52 PMCan your client survive a cyber-attack? Learn about the top two cyber claims (using real life examples), how coverage is triggered, and what to look for in a cyber policy. After this seminar, you will be able to effectively communicate why any ...
TUE
December
16
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
TUE
December
16
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
TUE
December
16
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
TUE
December
16
Condos & How to Insure Them4:00 PM - 5:36 PMBecause the unit owner's coverage must dovetail seamlessly with the association's coverage, the same information is required for both parties regardless which person or entity is the agent's client. Every agent writing either a unit owner OR a ...
WED
December
17
WED
December
17
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
WED
December
17
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
WED
December
17
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
December
18
Proactive Workplace Violence Response: Mitigating Risks for Your Clients10:00 AM - 10:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
THU
December
18
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
December
18
AI Implications in the Insurance Industry1:00 PM - 2:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
THU
December
18
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
December
19
An Insurance Horror Story - Hoarders10:00 AM - 11:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
December
19
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
December
19
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them1:00 PM - 3:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
MON
December
22
E&O Risk Management: Agency E&O Exposures and Defenses10:00 AM - 1:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
December
22
Commercial Insurance Coverages, Court Cases and Chaos1:00 PM - 3:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
December
22
Insureds: Who, When and Why2:00 PM - 4:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
December
22
Why Does My HO Policy Hate My Riding Lawnmower? PL Gaps & Exclusions3:00 PM - 4:42 PMWhen it comes to ISO homeowners or personal auto policies, many contain gaps or exclusions clients may not even be aware of—until it’s too late. This two-hour class examines everyday issues such as recreational vehicles, who is an insured, and ...
MON
December
22
Understanding and Avoiding E&O Claims in an Independent Insurance Agency4:00 PM - 7:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
December
23
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
TUE
December
23
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals11:00 AM - 2:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
TUE
December
23
Making Sense of Care, Custody, OR Control12:00 PM - 1:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
FRI
December
26
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
December
26
ABEN: Securing the Future: Insurance in an Era of Increased Natural Disasters10:00 AM - 12:00 PMABEN Webinar | 2 CEs
FRI
December
26
Securing the Future: Insurance in an Era of Increased Natural Disasters10:00 AM - 12:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
December
26
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
December
26
The Peril of Earthquake10:00 AM - 11:16 AMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
FRI
December
26
Covid-19 Litigation and Insurance Issues11:00 AM - 11:58 AMIn early July 2020, the Insurance Journal reports, there was a decision from a trial court in Michigan rejecting a restaurant’s claim under a business interruption policy. The court’s ruling finds no “property damage” as most BI policies define the ...
FRI
December
26
Additional Insureds - Misery Awaits!11:00 AM - 12:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
FRI
December
26
ABEN: To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 3:00 PMABEN Webinar | 2 CE's
FRI
December
26
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
December
29
ABEN: Studies in Ethics - A Hippocratic Oath for Insurance Professionals3:00 PM - 6:00 PMABEN Webinar | 3 Ethics credits
MON
December
29
Studies in Ethics - A Hippocratic Oath for Insurance Professionals3:00 PM - 6:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
December
30
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
TUE
December
30
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers11:00 AM - 1:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
December
30
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
December
30
Power of Prevention: Agency Risk Management Essentials of Sales2:00 PM - 5:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
TUE
December
30
Ethics for Insurance Professionals4:00 PM - 6:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
January
2
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
MON
January
5
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
January
5
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
January
5
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
TUE
January
6
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
January
6
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
January
6
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t11:00 AM - 1:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
TUE
January
6
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
January
6
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
January
6
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
TUE
January
6
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
WED
January
7
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
January
7
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
January
7
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
January
7
Insuring Drones and Modern Transit Risks12:00 PM - 1:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
WED
January
7
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
January
7
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
January
8
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
January
8
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
January
9
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
January
9
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
January
12
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
January
12
Power of Prevention: Agency Risk Management Essentials of Sales9:00 AM - 12:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
MON
January
12
Rockin' Our World - The Basics of Earthquake Coverage11:00 AM - 12:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
MON
January
12
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
January
12
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
MON
January
12
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
January
12
Organizational Culture - The Solution for Creating an Ethical and Productive Agency3:00 PM - 5:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
TUE
January
13
Making Sense of Care, Custody, OR Control9:00 AM - 10:56 AMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
TUE
January
13
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
January
14
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
WED
January
14
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
January
14
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
January
15
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
January
15
The Peril of Earthquake12:00 PM - 1:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
THU
January
15
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
January
15
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
January
16
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
TUE
January
20
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
January
20
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
January
20
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
January
21
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
January
21
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
WED
January
21
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
WED
January
21
MLIS - Cyber & Privacy Liability Exposures9:00 AM - 4:00 PMVirtually no organizations are immune to the risks associated with the Internet and electronic commerce. This course takes a look at the types of exposures companies face and provides a detailed review of the kinds of policy forms that have ...
WED
January
21
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
January
21
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
WED
January
21
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
January
22
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
January
22
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
January
22
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
January
22
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
January
22
Insuring Drones and Modern Transit Risks3:00 PM - 4:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
FRI
January
23
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
January
23
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
January
26
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
January
26
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
January
27
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
TUE
January
27
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
January
27
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
January
27
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
TUE
January
27
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
January
27
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
TUE
January
27
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
WED
January
28
Making Sense of Care, Custody, OR Control12:00 PM - 1:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
WED
January
28
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
January
29
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
January
29
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
January
29
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
FRI
January
30
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
January
30
Power of Prevention: Agency Risk Management Essentials of Sales12:00 PM - 3:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
FRI
January
30
The Peril of Earthquake2:00 PM - 3:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
FRI
January
30
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
February
2
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
February
2
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
MON
February
2
Organizational Culture - The Solution for Creating an Ethical and Productive Agency11:00 AM - 1:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
MON
February
2
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
February
2
Rockin' Our World - The Basics of Earthquake Coverage3:00 PM - 4:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
MON
February
2
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
MON
February
2
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
TUE
February
3
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
February
3
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
February
3
Making Sense of Care, Custody, OR Control3:00 PM - 4:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
WED
February
4
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
February
4
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
February
4
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
February
4
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
February
5
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
February
5
Power of Prevention: Agency Risk Management Essentials of Sales3:00 PM - 6:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
THU
February
5
The Peril of Earthquake4:00 PM - 5:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
FRI
February
6
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
February
6
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
February
6
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
February
9
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
February
9
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
February
9
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
February
9
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
February
9
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
MON
February
9
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
MON
February
9
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t3:00 PM - 5:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
TUE
February
10
TUE
February
10
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
TUE
February
10
Insuring Drones and Modern Transit Risks9:00 AM - 10:52 AMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
TUE
February
10
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
TUE
February
10
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
February
10
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
February
11
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
February
11
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
February
12
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
THU
February
12
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
February
13
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
TUE
February
17
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
February
17
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
TUE
February
17
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
February
17
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
TUE
February
17
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
TUE
February
17
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
WED
February
18
Making Sense of Care, Custody, OR Control9:00 AM - 10:56 AMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
WED
February
18
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
February
19
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
February
19
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
February
19
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
February
19
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
February
20
Power of Prevention: Agency Risk Management Essentials of Sales9:00 AM - 12:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
FRI
February
20
The Peril of Earthquake10:00 AM - 11:16 AMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
FRI
February
20
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
February
23
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
February
23
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
February
23
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
TUE
February
24
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t9:00 AM - 11:57 AMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
TUE
February
24
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
February
24
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
February
24
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
February
24
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
TUE
February
24
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
February
24
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
WED
February
25
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
February
25
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
February
25
Insuring Drones and Modern Transit Risks12:00 PM - 1:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
WED
February
25
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
February
25
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
February
26
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
February
26
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
February
27
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
February
27
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
February
27
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
March
2
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
March
2
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
March
3
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
TUE
March
3
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
March
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
March
3
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
March
3
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
TUE
March
3
Insuring Drones and Modern Transit Risks3:00 PM - 4:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
WED
March
4
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
WED
March
4
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
March
4
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
WED
March
4
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t11:00 AM - 1:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
WED
March
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
March
4
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
March
4
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
March
5
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
March
5
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
THU
March
5
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
March
6
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
FRI
March
6
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
March
9
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
March
9
The Peril of Earthquake12:00 PM - 1:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
MON
March
9
Power of Prevention: Agency Risk Management Essentials of Sales12:00 PM - 3:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
MON
March
9
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
March
10
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
March
10
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
March
10
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
March
11
Making Sense of Care, Custody, OR Control12:00 PM - 1:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
WED
March
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
March
12
Rockin' Our World - The Basics of Earthquake Coverage11:00 AM - 12:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
March
12
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
March
12
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
March
12
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
March
12
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
THU
March
12
Organizational Culture - The Solution for Creating an Ethical and Productive Agency3:00 PM - 5:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
MON
March
16
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
TUE
March
17
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
March
17
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
March
18
Insuring Drones and Modern Transit Risks9:00 AM - 10:52 AMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
WED
March
18
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
March
18
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
March
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
March
18
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
March
19
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
March
19
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
March
19
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
THU
March
19
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
March
19
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
THU
March
19
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
March
19
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
March
20
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
March
20
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
March
20
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
March
23
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
March
23
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
March
24
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
March
24
The Peril of Earthquake2:00 PM - 3:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
TUE
March
24
Power of Prevention: Agency Risk Management Essentials of Sales3:00 PM - 6:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
WED
March
25
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
March
25
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
March
25
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
March
26
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
March
26
Making Sense of Care, Custody, OR Control3:00 PM - 4:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
FRI
March
27
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
FRI
March
27
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
FRI
March
27
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
March
27
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
FRI
March
27
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
FRI
March
27
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
March
30
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
March
31
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
March
31
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
WED
April
1
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
WED
April
1
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
April
1
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
April
1
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
April
2
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
April
2
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
April
2
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
April
2
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
THU
April
2
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
April
2
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t3:00 PM - 5:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
April
3
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
April
3
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
April
3
Insuring Drones and Modern Transit Risks12:00 PM - 1:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
FRI
April
3
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
April
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
April
6
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
April
6
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
April
7
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
April
7
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
April
7
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
April
8
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
April
8
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
April
8
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
April
8
Organizational Culture - The Solution for Creating an Ethical and Productive Agency11:00 AM - 1:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
WED
April
8
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
WED
April
8
Rockin' Our World - The Basics of Earthquake Coverage3:00 PM - 4:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
April
9
Making Sense of Care, Custody, OR Control9:00 AM - 10:56 AMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
THU
April
9
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
FRI
April
10
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
FRI
April
10
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
April
10
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
April
13
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
MON
April
13
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
April
14
The Peril of Earthquake4:00 PM - 5:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
WED
April
15
Power of Prevention: Agency Risk Management Essentials of Sales9:00 AM - 12:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
WED
April
15
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
April
16
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
THU
April
16
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
THU
April
16
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
April
16
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
April
17
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
FRI
April
17
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
FRI
April
17
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t9:00 AM - 11:57 AMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
April
17
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
April
17
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
April
17
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
MON
April
20
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
April
20
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
April
20
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
MON
April
20
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
MON
April
20
Insuring Drones and Modern Transit Risks3:00 PM - 4:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
TUE
April
21
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
TUE
April
21
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
April
22
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
April
22
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
THU
April
23
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
April
23
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
April
23
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
April
23
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
April
23
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
FRI
April
24
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
April
24
Making Sense of Care, Custody, OR Control12:00 PM - 1:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
FRI
April
24
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
April
27
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
MON
April
27
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
MON
April
27
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
April
28
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
TUE
April
28
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
WED
April
29
WED
April
29
The Peril of Earthquake10:00 AM - 11:16 AMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
WED
April
29
Power of Prevention: Agency Risk Management Essentials of Sales12:00 PM - 3:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
WED
April
29
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
April
30
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
FRI
May
1
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
FRI
May
1
The Peril of Earthquake12:00 PM - 1:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
FRI
May
1
Power of Prevention: Agency Risk Management Essentials of Sales3:00 PM - 6:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
MON
May
4
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
May
4
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
MON
May
4
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
May
5
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
May
5
Making Sense of Care, Custody, OR Control3:00 PM - 4:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
TUE
May
5
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
WED
May
6
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
WED
May
6
Rockin' Our World - The Basics of Earthquake Coverage11:00 AM - 12:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
WED
May
6
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
May
6
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
May
6
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
May
6
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
May
6
Organizational Culture - The Solution for Creating an Ethical and Productive Agency3:00 PM - 5:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
May
7
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
THU
May
7
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
THU
May
7
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
May
8
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
FRI
May
8
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t11:00 AM - 1:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
May
8
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
FRI
May
8
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
May
8
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
FRI
May
8
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
May
11
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
MON
May
11
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
MON
May
11
Insuring Drones and Modern Transit Risks9:00 AM - 10:52 AMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
MON
May
11
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
May
11
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
May
11
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
TUE
May
12
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
May
12
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
May
13
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
May
13
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
May
14
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
FRI
May
15
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
MON
May
18
Power of Prevention: Agency Risk Management Essentials of Sales9:00 AM - 12:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
MON
May
18
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
May
18
The Peril of Earthquake2:00 PM - 3:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
TUE
May
19
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
May
19
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
May
19
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
May
20
Making Sense of Care, Custody, OR Control9:00 AM - 10:56 AMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
WED
May
20
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
May
21
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
May
21
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
May
21
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
May
21
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
THU
May
21
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
May
21
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
May
21
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
May
22
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
May
22
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
May
22
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
TUE
May
26
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
May
26
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
May
26
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
May
27
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
May
27
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
May
27
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
WED
May
27
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
May
27
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
WED
May
27
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
May
28
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
May
28
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
May
28
Insuring Drones and Modern Transit Risks12:00 PM - 1:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
THU
May
28
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
May
28
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
May
29
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
May
29
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
FRI
May
29
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
MON
June
1
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
June
1
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
June
2
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
TUE
June
2
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
June
2
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
June
3
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
June
3
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
June
3
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
June
3
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
June
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
June
3
Insuring Drones and Modern Transit Risks3:00 PM - 4:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
THU
June
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
June
4
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
THU
June
4
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
June
4
MLIS - Fiduciary Liability: What You Need to Know About Exposures & Insurance9:00 AM - 4:00 PMWebinar | 7 CEs
THU
June
4
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
June
4
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
June
4
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t3:00 PM - 5:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
June
5
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
June
5
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
June
5
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
June
8
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
June
8
Power of Prevention: Agency Risk Management Essentials of Sales12:00 PM - 3:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
MON
June
8
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
June
8
The Peril of Earthquake4:00 PM - 5:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
TUE
June
9
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
June
9
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
TUE
June
9
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
June
10
Making Sense of Care, Custody, OR Control12:00 PM - 1:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
WED
June
10
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
June
11
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
June
11
Organizational Culture - The Solution for Creating an Ethical and Productive Agency11:00 AM - 1:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
June
11
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
June
11
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
June
11
Rockin' Our World - The Basics of Earthquake Coverage3:00 PM - 4:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
THU
June
11
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
FRI
June
12
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
MON
June
15
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
June
16
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
June
16
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
June
17
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
WED
June
17
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
June
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
June
18
Insuring Drones and Modern Transit Risks9:00 AM - 10:52 AMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
THU
June
18
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
June
18
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
June
18
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
June
18
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
June
19
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t9:00 AM - 11:57 AMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
June
19
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
June
19
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
FRI
June
19
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
FRI
June
19
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
MON
June
22
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
June
22
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
MON
June
22
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
June
23
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
June
23
The Peril of Earthquake10:00 AM - 11:16 AMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
TUE
June
23
Power of Prevention: Agency Risk Management Essentials of Sales3:00 PM - 6:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
WED
June
24
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
June
24
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
June
24
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
June
25
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
June
25
Making Sense of Care, Custody, OR Control3:00 PM - 4:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
FRI
June
26
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
FRI
June
26
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
FRI
June
26
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
June
26
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
FRI
June
26
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
FRI
June
26
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
June
29
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
June
30
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
June
30
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
WED
July
1
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
July
1
Rockin' Our World - The Basics of Earthquake Coverage11:00 AM - 12:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
WED
July
1
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
WED
July
1
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
July
1
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
July
1
Organizational Culture - The Solution for Creating an Ethical and Productive Agency3:00 PM - 5:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
July
2
Making Sense of Care, Custody, OR Control9:00 AM - 10:56 AMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
THU
July
2
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
July
6
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
MON
July
6
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
MON
July
6
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
TUE
July
7
Power of Prevention: Agency Risk Management Essentials of Sales9:00 AM - 12:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
TUE
July
7
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
July
7
The Peril of Earthquake12:00 PM - 1:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
TUE
July
7
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
WED
July
8
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
July
8
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
July
9
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
July
9
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
July
10
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
July
10
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
July
10
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
FRI
July
10
Insuring Drones and Modern Transit Risks12:00 PM - 1:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
FRI
July
10
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
July
13
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
MON
July
13
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
July
13
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t11:00 AM - 1:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
MON
July
13
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
July
13
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
July
13
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
July
13
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
TUE
July
14
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
July
14
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
July
14
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
July
15
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
July
16
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
THU
July
16
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
July
17
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
FRI
July
17
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
FRI
July
17
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
July
20
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
July
20
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
MON
July
20
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
TUE
July
21
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
July
22
Making Sense of Care, Custody, OR Control12:00 PM - 1:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
WED
July
22
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
July
23
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
THU
July
23
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
July
23
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
FRI
July
24
Power of Prevention: Agency Risk Management Essentials of Sales12:00 PM - 3:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
FRI
July
24
The Peril of Earthquake2:00 PM - 3:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
FRI
July
24
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
July
27
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
July
27
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
July
28
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
July
28
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
July
28
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
July
29
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
July
29
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
July
29
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
WED
July
29
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
July
29
Insuring Drones and Modern Transit Risks3:00 PM - 4:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
THU
July
30
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
July
30
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
THU
July
30
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
July
30
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
July
30
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
THU
July
30
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
July
31
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
July
31
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
FRI
July
31
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
July
31
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
August
3
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
MON
August
3
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
August
3
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
August
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
August
4
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
August
4
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
August
4
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
TUE
August
4
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
TUE
August
4
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
August
4
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t3:00 PM - 5:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
WED
August
5
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
WED
August
5
Insuring Drones and Modern Transit Risks9:00 AM - 10:52 AMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
WED
August
5
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
WED
August
5
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
WED
August
5
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
August
5
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
August
6
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
August
6
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
August
7
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
August
7
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
MON
August
10
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
August
10
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
MON
August
10
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
August
10
Organizational Culture - The Solution for Creating an Ethical and Productive Agency11:00 AM - 1:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
MON
August
10
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
August
10
Rockin' Our World - The Basics of Earthquake Coverage3:00 PM - 4:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
MON
August
10
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
August
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
TUE
August
11
Making Sense of Care, Custody, OR Control3:00 PM - 4:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
WED
August
12
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
WED
August
12
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
August
12
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
August
13
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
August
13
Power of Prevention: Agency Risk Management Essentials of Sales3:00 PM - 6:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
FRI
August
14
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
MON
August
17
The Peril of Earthquake4:00 PM - 5:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
TUE
August
18
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
August
18
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
August
18
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
August
19
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t9:00 AM - 11:57 AMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
WED
August
19
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
WED
August
19
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
WED
August
19
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
WED
August
19
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
August
19
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
August
20
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
August
20
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
August
20
Insuring Drones and Modern Transit Risks12:00 PM - 1:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
THU
August
20
You Gotta Be Kidding Me! Strange but True Claims2:00 PM - 4:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
THU
August
20
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
August
20
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
August
21
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
FRI
August
21
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
MON
August
24
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
MON
August
24
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
August
25
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
TUE
August
25
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
TUE
August
25
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
TUE
August
25
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
TUE
August
25
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
TUE
August
25
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
August
25
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
WED
August
26
Making Sense of Care, Custody, OR Control9:00 AM - 10:56 AMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
WED
August
26
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
THU
August
27
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
August
27
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
August
27
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
August
28
Power of Prevention: Agency Risk Management Essentials of Sales9:00 AM - 12:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
FRI
August
28
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
August
28
The Peril of Earthquake10:00 AM - 11:16 AMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
FRI
August
28
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
MON
August
31
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
TUE
September
1
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
TUE
September
1
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
September
1
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
September
2
What a Crime - Understanding Crime Insurance1:00 PM - 3:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
September
2
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
WED
September
2
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
September
3
Business Income Made Easy8:00 AM - 10:56 AMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
THU
September
3
Workers' Compensation and the Law9:00 AM - 11:56 AMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
THU
September
3
Understanding and Avoiding E&O Claims in an Independent Insurance Agency11:00 AM - 2:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
THU
September
3
What To Do With Rental Cars1:00 PM - 3:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
THU
September
3
Insuring Drones and Modern Transit Risks3:00 PM - 4:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
FRI
September
4
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
FRI
September
4
Ethics - Creating a Winning Culture in the Agency9:00 AM - 11:56 AMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
FRI
September
4
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
FRI
September
4
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t11:00 AM - 1:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
September
4
Studies in Ethics - A Hippocratic Oath for Insurance Professionals12:00 PM - 3:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
FRI
September
4
Commercial Insurance Coverages, Court Cases and Chaos2:00 PM - 4:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
TUE
September
8
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
TUE
September
8
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
TUE
September
8
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider1:00 PM - 4:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
September
9
Power of Prevention: Agency Risk Management Essentials of Sales12:00 PM - 3:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
WED
September
9
The Peril of Earthquake12:00 PM - 1:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
WED
September
9
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
September
10
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
THU
September
10
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
September
10
Ethics for Insurance Professionals3:00 PM - 5:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
September
11
Making Sense of Care, Custody, OR Control12:00 PM - 1:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
FRI
September
11
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
September
14
Rockin' Our World - The Basics of Earthquake Coverage11:00 AM - 12:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
MON
September
14
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
September
14
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
September
14
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
MON
September
14
To Be or Not to AirBnb - Sharing Exposures and Insurance1:00 PM - 2:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
September
14
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
MON
September
14
Organizational Culture - The Solution for Creating an Ethical and Productive Agency3:00 PM - 5:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
TUE
September
15
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
WED
September
16
AI Implications in the Insurance Industry9:00 AM - 10:08 AMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
WED
September
16
An Insurance Horror Story - Hoarders12:00 PM - 1:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
September
17
Insureds: Who, When and Why9:00 AM - 11:00 AMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
September
17
What a Crime - Understanding Crime Insurance3:00 PM - 5:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
September
17
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
September
18
Insuring Drones and Modern Transit Risks9:00 AM - 10:52 AMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
FRI
September
18
Business Income Made Easy10:00 AM - 12:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
September
18
Workers' Compensation and the Law11:00 AM - 1:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
FRI
September
18
Understanding and Avoiding E&O Claims in an Independent Insurance Agency1:00 PM - 4:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
FRI
September
18
What To Do With Rental Cars3:00 PM - 5:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
MON
September
21
Commercial Insurance Coverages, Court Cases and Chaos8:00 AM - 10:55 AMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
September
21
Coverage Concerns for App/Web-Based Services12:00 PM - 1:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
September
21
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals12:00 PM - 3:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
MON
September
21
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t1:00 PM - 3:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
MON
September
21
Studies in Ethics - A Hippocratic Oath for Insurance Professionals2:00 PM - 5:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
TUE
September
22
Ethics - Creating a Winning Culture in the Agency11:00 AM - 1:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
WED
September
23
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider3:00 PM - 6:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
September
23
Securing the Future: Insurance in an Era of Increased Natural Disasters3:00 PM - 5:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
September
23
Proactive Workplace Violence Response: Mitigating Risks for Your Clients3:00 PM - 3:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
THU
September
24
Adding Value In Personal Lines10:00 AM - 12:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
THU
September
24
The Peril of Earthquake2:00 PM - 3:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
THU
September
24
Power of Prevention: Agency Risk Management Essentials of Sales3:00 PM - 6:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
FRI
September
25
E&O Risk Management: Agency E&O Exposures and Defenses9:00 AM - 12:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
FRI
September
25
Ethics for Insurance Professionals9:00 AM - 11:05 AMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
FRI
September
25
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
September
25
Flood Program Overview – NFIP Then and Now - 3 hrs3:00 PM - 5:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
MON
September
28
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers9:00 AM - 11:16 AM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
September
28
Making Sense of Care, Custody, OR Control3:00 PM - 4:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
TUE
September
29
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
September
29
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them3:00 PM - 5:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
WED
September
30
Additional Insureds - Misery Awaits!9:00 AM - 10:56 AMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
WED
September
30
Organizational Culture - The Solution for Creating an Ethical and Productive Agency9:00 AM - 11:55 AMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
WED
September
30
Rockin' Our World - The Basics of Earthquake Coverage1:00 PM - 2:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
WED
September
30
An Hour Of True Crime - Wrong Way Driver3:00 PM - 3:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
WED
September
30
To Be or Not to AirBnb - Sharing Exposures and Insurance3:00 PM - 4:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
WED
September
30
Overlooked & Undersold Commercial Property Coverage4:00 PM - 7:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
THU
October
1
An Hour Of True Crime - Wrong Way Driver9:00 AM - 9:57 AMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
THU
October
1
To Be or Not to AirBnb - Sharing Exposures and Insurance9:00 AM - 10:55 AMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
THU
October
1
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them9:00 AM - 11:57 AMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
THU
October
1
Organizational Culture - The Solution for Creating an Ethical and Productive Agency11:00 AM - 1:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
THU
October
1
Additional Insureds - Misery Awaits!12:00 PM - 1:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
THU
October
1
Rockin' Our World - The Basics of Earthquake Coverage3:00 PM - 4:06 PMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
FRI
October
2
Making Sense of Care, Custody, OR Control9:00 AM - 10:56 AMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
FRI
October
2
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers12:00 PM - 2:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
MON
October
5
Flood Program Overview – NFIP Then and Now - 3 hrs9:00 AM - 11:59 AM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
MON
October
5
Ethics for Insurance Professionals11:00 AM - 1:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
MON
October
5
E&O Risk Management: Agency E&O Exposures and Defenses12:00 PM - 3:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
TUE
October
6
Power of Prevention: Agency Risk Management Essentials of Sales9:00 AM - 12:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
TUE
October
6
You Gotta Be Kidding Me! Strange but True Claims11:00 AM - 1:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
TUE
October
6
Adding Value In Personal Lines1:00 PM - 3:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
TUE
October
6
The Peril of Earthquake4:00 PM - 5:16 PMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
WED
October
7
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider9:00 AM - 12:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
WED
October
7
Securing the Future: Insurance in an Era of Increased Natural Disasters9:00 AM - 11:01 AMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
WED
October
7
Proactive Workplace Violence Response: Mitigating Risks for Your Clients9:00 AM - 9:57 AMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
WED
October
7
E&O Nightmares2:00 PM - 3:58 PMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
THU
October
8
Studies in Ethics - A Hippocratic Oath for Insurance Professionals8:00 AM - 11:07 AMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
THU
October
8
Commercial Insurance Coverages, Court Cases and Chaos10:00 AM - 12:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
THU
October
8
Ethics - Creating a Winning Culture in the Agency1:00 PM - 3:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
THU
October
8
Coverage Concerns for App/Web-Based Services3:00 PM - 4:49 PMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
THU
October
8
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals3:00 PM - 6:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
THU
October
8
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t3:00 PM - 5:57 PMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
FRI
October
9
Business Income Made Easy12:00 PM - 2:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
FRI
October
9
Insuring Drones and Modern Transit Risks12:00 PM - 1:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
FRI
October
9
Understanding and Avoiding E&O Claims in an Independent Insurance Agency3:00 PM - 6:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
MON
October
12
An Hour of True Crime - Schoharie Limousine Accident11:00 AM - 11:58 AMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
MON
October
12
Insureds: Who, When and Why12:00 PM - 2:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
TUE
October
13
AI Implications in the Insurance Industry12:00 PM - 1:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
TUE
October
13
An Insurance Horror Story - Hoarders3:00 PM - 4:55 PMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
WED
October
14
Overlooked & Undersold Commercial Property Coverage10:00 AM - 1:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
THU
October
15
What a Crime - Understanding Crime Insurance9:00 AM - 11:57 AMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
THU
October
15
You Gotta Be Kidding Me! Strange but True Claims3:00 PM - 5:00 PMAfter 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
FRI
October
16
What To Do With Rental Cars9:00 AM - 11:57 AMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
FRI
October
16
Workers' Compensation and the Law1:00 PM - 3:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
MON
October
19
Rockin' Our World - The Basics of Earthquake Coverage9:00 AM - 10:06 AMThis course will cover the basics of earthquake coverage including policy exclusions in property policies, deductible issues, earthquake endorsements and typical limitations. Click here to register
MON
October
19
To Be or Not to AirBnb - Sharing Exposures and Insurance11:00 AM - 12:55 PMThis course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
MON
October
19
An Hour Of True Crime - Wrong Way Driver12:00 PM - 12:57 PMThis course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
MON
October
19
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them12:00 PM - 2:57 PMCommercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
MON
October
19
Organizational Culture - The Solution for Creating an Ethical and Productive Agency1:00 PM - 3:55 PMMost ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
MON
October
19
Additional Insureds - Misery Awaits!3:00 PM - 4:56 PMThis course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
TUE
October
20
Making Sense of Care, Custody, OR Control12:00 PM - 1:56 PMThis course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
TUE
October
20
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers3:00 PM - 5:16 PM"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
WED
October
21
Flood Program Overview – NFIP Then and Now - 3 hrs12:00 PM - 2:59 PM*Compliant with FIRA §207 Basic Flood Insurance Course as published in the Federal Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In this 3 hr. detailed course, agents will learn the history, products & policies, general ...
WED
October
21
Ethics for Insurance Professionals1:00 PM - 3:05 PMThis course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
WED
October
21
E&O Risk Management: Agency E&O Exposures and Defenses3:00 PM - 6:18 PMAgency E&O Exposures and Defenses” is an interactive seminar that looks at the risks of Error & Omission claim for an independent insurance agency. This course will serve as an update and reminder for insurance professionals about the risks of E&O ...
THU
October
22
The Peril of Earthquake10:00 AM - 11:16 AMThis course will discuss the personal insurance and commercial insurance coverage for the earthquake peril along with the claim issues in all forms. Click here to register
THU
October
22
Power of Prevention: Agency Risk Management Essentials of Sales12:00 PM - 3:00 PMThis three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
THU
October
22
Adding Value In Personal Lines4:00 PM - 6:57 PMOur personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
FRI
October
23
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider11:00 AM - 2:02 PMThe Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
FRI
October
23
Securing the Future: Insurance in an Era of Increased Natural Disasters12:00 PM - 2:01 PMUpon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
FRI
October
23
Proactive Workplace Violence Response: Mitigating Risks for Your Clients12:00 PM - 12:57 PMIn an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
MON
October
26
Coverage Concerns for App/Web-Based Services9:00 AM - 10:49 AMIn this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
MON
October
26
Watch Your Six - A Half Dozen Ethics Scenarios for Insurance Professionals9:00 AM - 12:13 PMFor instructors as well as producers, the ongoing study of professional ethics is a continuing education class struggle. By the very nature of the subject, ethics classes run the risk of being filled with platitudes or devolving into sermons. ...
MON
October
26
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t9:00 AM - 11:57 AMThe Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
MON
October
26
Studies in Ethics - A Hippocratic Oath for Insurance Professionals10:00 AM - 1:07 PMProfessional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
MON
October
26
Commercial Insurance Coverages, Court Cases and Chaos12:00 PM - 2:55 PMThis course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
MON
October
26
Ethics - Creating a Winning Culture in the Agency3:00 PM - 5:56 PMEvery organization has a culture, whether you realize it or not. The question then becomes, does your team recognize, understand, and support a developed culture. We will discuss the approaches to ethical decision making and how agency culture ...
TUE
October
27
Understanding and Avoiding E&O Claims in an Independent Insurance Agency9:00 AM - 12:10 PMThis course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to ...
TUE
October
27
What To Do With Rental Cars11:00 AM - 1:57 PMThis course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
TUE
October
27
An Hour of True Crime - Schoharie Limousine Accident1:00 PM - 1:58 PMThis powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
TUE
October
27
Business Income Made Easy2:00 PM - 4:56 PMBusiness Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
TUE
October
27
Workers' Compensation and the Law3:00 PM - 5:56 PMThis class will look at the legal obligations and defenses of the employer-employee relationship, and how the Workers Compensation system modifies the legal concepts of common law. We will examine the major characteristics of the benefits provided by ...
TUE
October
27
Insuring Drones and Modern Transit Risks3:00 PM - 4:52 PMFrom drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
WED
October
28
What a Crime - Understanding Crime Insurance11:00 AM - 1:57 PMThis seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
WED
October
28
Insureds: Who, When and Why3:00 PM - 5:00 PMBefore any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
THU
October
29
An Insurance Horror Story - Hoarders9:00 AM - 10:55 AMThis class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
THU
October
29
AI Implications in the Insurance Industry3:00 PM - 4:08 PMThis seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
FRI
October
30
E&O Nightmares10:00 AM - 11:58 AMThis two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
FRI
October
30
Overlooked & Undersold Commercial Property Coverage1:00 PM - 4:00 PMThe purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
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ABEN WEBINARSA collection of eight Big I State associations, including IIARI, have formed the Agents & Brokers Education Network (ABEN) to offer professional insurance training webcasts virtually. These courses are listed in the calendar. If you have not taken a course with ABEN before, you will need to create a new user account. Your login for ABEN is separate from your Big I login.New for 2024! ABEN On-Demand Courses are available anytime on your schedule.
REGISTRATION TIPS:
IARI has a new registration platform to register for live classes. To receive member pricing, you must confirm your email or use your previous username and password to confirm membership.
CIC & CISR classes are provided through a marketing arrangement with MAIA. Clicking on these classes will redirect you to the MAIA website. CANCELLATION POLICY:To receive a full refund, IIARI must receive a cancellation request three days (3) before the class and any study material must be returned. Requests received within the three (3) day period are subject to a 20% cancellation fee. "No Shows" forfeit the entire registration fee. QUESTIONS: For any assistance with registration contact Sarah Ribera @ 401.732.2400. |
